The Romanian Courier and Postal Services Forum 2025, taking place on April 3rd at the Sheraton Hotel in Bucharest, is one of the few key events that brings together major players in the sector to address the challenges and opportunities ahead.
This year’s forum, themed "Innovation, Regional Expansion and E-Commerce Logistics," will focus on pressing topics such as cost optimization, last-mile delivery, cross-border expansion, and the role of automation in improving logistics efficiency.
Key discussion areas will include:
- Market trends & delivery optimization – How major courier and postal players are navigating cost pressures and consumer expectations in 2025.
- Last-Mile challenges & urban logistics – Tackling congestion, delivery speed, and customer experience.
- Parcel logistics of the future – A keynote session on automation, AI, and sustainable solutions shaping the industry.
- Cross-border expansion & International partnerships – Strategies for increasing international shipments and improving operational efficiency.
One of the speakers at the forum will be industry expert and long term partner of ARKA Smart Parcel Lockers, Mr. Marek Różycki, who joined at our invitation. With over 30 years of experience in e-commerce and the courier, express & parcel (CEP) sector, Marek has played a key role in shaping the industry, from leading courier startups to serving as VP Europe for Amazon Logistics. Now, as Managing Partner at Last Mile Experts, he advises major logistics players on strategy, innovation, and operational efficiency.
Marek’s presentation, "Parcel Logistics in 2030 and Beyond," will explore how evolving e-commerce trends and shifting customer expectations are reshaping last-mile delivery. As consumer demands accelerate, technology and automation will be at the core of future logistics solutions, making discussions like these essential for industry leaders looking to stay ahead.
For ARKA, this forum is a key opportunity to connect with partners in the courier, postal, and e-commerce industries and discuss the role of parcel lockers in enhancing last-mile delivery. With delivery infrastructure under pressure, smart locker networks offer a reliable, cost-effective, and customer-friendly alternative to traditional home deliveries.
We look forward to valuable discussions, new collaborations, and reinforcing our commitment to innovative delivery solutions.
Full event agenda:
08:30 - 09:00 Opening of the GovNET Forum & Networking Coffee
INTRO: Adrian ION, General Manager, GovNET Romania
09:00 - 09:15 Courier & Postal Services: The Regulator’s Perspective
Vlad Bontea – Vice President, National Authority for Management and Regulation in Communications
Topic: Current regulatory perspectives on Romania’s postal and courier services market.
09:15 - 11:00 FIRST SESSION
KEY TRENDS FOR DELIVERY SERVICES IN ROMANIA
• The Postal & Courier Services Market in Romania in 2025 – Growth trends, key players, and evolving consumer expectations.
• Cost optimization and revenue management strategies in a competitive market.
• Factors reshaping the courier market – E-commerce growth, urbanization, and legislative changes.
• Local Market Insights & Last Mile Challenges – Managing congestion, delivery speed, and customer satisfaction in urban and rural areas.
• Cost Optimization & Revenue Management Solutions – Strategies for balancing operational costs, pricing models, and profitability.
Representatives from the courier and postal services sector will analyze industry trends, challenges, and key focus areas to better respond to the changing market conditions.
• Q&A session – Questions and answers on the first session topics.
11:00 - 11:30 Networking Break & Meetings in the Expo Area
11:30 - 12:00 PARCEL LOGISTICS IN 2030 AND BEYOND
Speaker: Marek ROZYCKI - Managing Partner, Last Mile Expert
The future of parcel logistics will be shaped by automation, artificial intelligence, and sustainable solutions. Emerging technologies will optimize last-mile delivery, reducing costs and transit times. Additionally, e-commerce trends and new regulations will impact expansion strategies and global collaborations.
12:00 - 13:30 SECOND SESSION
CROSS-BORDER DELIVERY, INTERNATIONAL PARTNERSHIPS, AND EXPANSION
• Expanding into Emerging Markets – Key opportunities for international growth.
• Cross-border challenges – How to increase the volume of international shipments.
• Trends and challenges in cross-border delivery and logistics evolution.
• Understanding regulatory barriers and solutions.
• Leveraging technology for efficient cross-border operations.
• Optimizing last-mile delivery in cross-border e-commerce.
• Financial considerations and cost optimization in international transport.
14:00 - 15:00 NETWORKING LUNCH
